Case studies

SLT provide help and support to victims of stalking and supporting people to stay safe. As a service that is delivered throughout the UK , SLT wanted to ensure they were inclusive in their approach and reaching all communities. They also wanted to raise the profile of their services to the wider community.

Diverse Matters were commissioned to carry to review to assess who is currently accessing their services and to provide guidance to enable them to carry out some targeted work to engage under represented communities.

Following the analysis and review Diverse Matters highlighted issues for development and required actions SLT could take to engage more effectively with the wider diverse community.

Diverse Matters also supported SLT with diversity and inclusion training regarding a range of topics including an Introduction to diversity and inclusion, disability awareness and LGBT+ awareness. Thus ensuring staff were equipped and knowledgeable to effectively support people who accessed their services.

Client feedback

We have worked with Natasha a number of times over the last four years. On two occasions, Natasha designed and delivered training for Suzy Lamplugh Trust’s staff in equality and diversity. Natasha has a rare ability to make this subject fun and light-hearted and she puts people at ease with her excellent sense of humour. On both occasions, this meant that even those less familiar with the subject matter enjoyed the training – and all learnt a lot from it.

More recently, Natasha conducted a valuable analysis of the monitoring data captured by the National Stalking Helpline. She gave helpful suggestions on how to improve our service in order to reach a greater number of underrepresented groups. One of Natasha’s strengths is that she is able to provide advice and expertise at both a strategic and a detailed level. So as well as give us guidance based on our monitoring data, she has also offered a number of practical strategies which we can use to improve the diversity of our board.

Whenever Natasha has worked with the Trust, she has provided us with a swift, professional, and personalised service. I would highly recommend Natasha’s work to any charity looking for quality and proficiency