The number of days will be confirmed following discussion with the client and Diverse Matters. Additional days may be required due to size of the organisation, additional time required to carry out the audit in additional languages or other additional work carried out as agreed with the client.
The full process generally takes approximately 8 weeks. This includes time for meetings/communication with clients, interviews, data collection, surveys, reviewing policies, website, social media and report writing. Timescales can be amended by the client eg if they would require longer response times for the survey, completion of self-assessment.
Audits for larger organisations/businesses may take longer than 8 weeks. This will all be scoped and agreed prior to delivery.
Diverse Matters have developed a framework for the audit to ensure the audit provides you with clear guidance, recommendations and next steps to enhance practice. In addition to recognising good practice.
It can be difficult for organisations to know where to start when it comes to addressing diversity and inclusion. An audit can assess where your organisation is at. if your organisation is fair and inclusive in all its processes. As part of our full Diversity and Inclusion audit we cover a range of areas including Policy and Strategy, Recruitment and Retention, Services /Service Delivery, Culture, Behaviour and Belonging, Learning and Development and leadership commitment to inclusion. Following the audit, you can then develop a plan of action.
If you require Diverse Matters to carry out a bespoke audit eg focus on key areas we can work with you to agree which areas you would like to specifically work on. Our audits also include addressing all protected characteristics/equality groups but if requested we can specifically focus on one specific group eg race/ethnicity, disability, LGBT+
Yes we can deliver both
Virtual webinars accommodate 25 participants maximum.
Face-to-face on-site training is delivered to 16 participants maximum
Our webinars are very interactive with a range of methods used in addition to trainer facilitation. This includes polls/quizzes, breakout rooms sessions, scenarios and discussions.
Yes we can. However, we would only recommend this in very specific circumstances. We have done this where participants have not been in the same country.
We find that for facilitation and group engagement it works better if we are only using one platform for delivery.
Generally, we deliver virtual webinars to 25 participants maximum. Face-to-face on-site training is delivered to 16 participants maximum.
We find that setting a maximum for these groups allows for open honest discussion in a safe and non-confrontational environment. We divide into smaller groups for more detailed discussion, when facilitating virtually we do this using break out rooms
However, we can deliver to any size group. Larger groups may require more trainers proportionally, for which there is an additional cost.
Diversity and Inclusion training helps to:
In addition, it would support you to ensure you are adhering to the Equality Act 2010. So, if you haven’t done so already now is a good time to start.
Training can support team members gain a greater understanding of a wide range of lived experiences, enhance practice and support you to enhance your practice.
Diversity and Inclusion training helps to:
Our training is always action focused and specifically tailored to ensure that the training supports participants to enhance their practice and how they work with their colleagues, line management reports, service users/customers/clients.
Yes, we can deliver anywhere in the UK. In fact, following the pandemic, when a lot of our training moved online, there has been an increased demand for face-to-face training.
There is very little difference in terms of content and style of delivery. All training is delivered in an engaging and interactive way, without making anyone feel uncomfortable or singling anyone out.
The main difference is online webinars can accommodate larger groups of participants.
You can choose to have this delivered in two ways – a smaller group where everyone is visible with their videos on and discuss issues (maximum of 25 participants). The other option to deliver to up to 100 people but everyone will be put on mute, but they would engage via the chat box
The webinars are delivered by Zoom (or an alternative online system).
We deliver to meet the clients needs – the main aim is to enhance learning and remove any barriers to learning whether this is face to face or online. Online can be preferable where there may be members of the team placed regionally, nationally or globally.
All our training and consultancy is designed and delivered bespoke to your specific requirements. This can be discussed in a complimentary call with our business development team. For more information, please contact via any of the following methods.
Email: hello@diversematters.co.uk
Phone: 02475 101500
Website: diversematters.co.uk
You can find a list of our standard training courses here
We also offer bespoke courses designed to your exact requirements. This can be discussed in a complimentary call with our business development team
Diversity training if tailored appropriately and delivered with trainers with knowledge and expertise can support organisations in several ways. It enhances the knowledge and practice of employees, line managers, and senior leaders. Thus supporting them to be more effective in their role, support their teams more effectively and meet the needs of their customers/clients/service users. We also make sure our training is relevant to participants who attend and relates to their role/work.
Diverse Matters training is bespoke and before any delivery we meet with the client to ensure that the meeting meets their needs. Training can cover theoretical issues but there is a strong focus on enhancing practice, mitigating bias and addressing any challenges. In addition to actions and reflections that participants have following the session. So if implemented correctly – training is not a waste of time. Organisations also must change processes and practices within organisations in addition to the training. Training is only one part of making change in your organisation becoming fully inclusive and equitable.
We have standard rates for all the services we deliver.
However, we use a bespoke and tailored approach to ensure our services meet the individual needs of an organisation.
You can access a complimentary 30 minute meeting with our business development team to discuss your requirements, and they will make recommendations about services that meet your needs, contact hello@diversematters.co.uk to book your meeting.
Yes, we have delivered virtual webinars and consultancy worldwide.
We can also deliver face-to-face training outside of the UK dependent on location
Natasha Broomfield-Reid, our Director, has over 25 years’ experience of working within the diversity and inclusion field, and prior to setting up Diverse Matters and was the Head of Equality, Diversity and Inclusion for Victim Support. Natasha led the organisation to become a Stonewall top 100 employer, Top Trans Inclusive Employer, achieve the ‘Leaders in Diversity’ accreditation from the National Centre for Diversity and be a Top 50 Inclusive employer. Natasha also held roles of Head of Development for Equal Approach (now EA Inclusion) and Head of Diversity, Inclusion and Wellbeing for law firm – Mills & Reeve.
Our consultants have extensive experience in planning and delivering EDI services. Many having over 20 years experience in a wide range of sectors. You can see our range of consultants and their experience here
As a business you may not have started to think about inclusion, diversity or accessibility. Do not worry Diverse Matters will support you at whatever stage in your journey in enhancing Diversity and Inclusion practice.
Whether you would like to enhance the skills of your teams, develop your Inclusion strategy or meet the needs of your diverse clients/service users we use a bespoke and tailored approach to ensure that the approach works for you.
tart the process and journey now. It will make a positive difference!
Organisations in the UK delivering services should adhere to the Equality Act 2010 and
The Equality Act 2010 – Employer Responsibilities include:
Embedding diversity and inclusion within the functions of your organisations ensures that you perform better, enhance team retention, meet equality legislation and address the needs of service users and clients more effectively.
We pride ourself in being honest in our work in addition to being knowledgeable and only delivering what is needed. We will provide our advice and guidance but will only do so after we have had a good grasp of your current issues.
There are lots of great Diversity and Inclusion consultancies but what you will find about Diverse Matters is that we are person/client centred and will work with you to find the best solutions and support for you. We will never suggest anything you don’t need, and we will always be honest with you and are not afraid to have a difficult conversation if we need to. Ultimately, we want the best for your organisation and your teams so you can authentically and with action enhance inclusive practice.
Our team is exceptional is that several our consultants have over 20 years’ experience. Our teams include specialists such as Diversity and Inclusion specialists, Learning and Development specialists, Leadership and Management specialists, Education specialists, Coaches, Mediators, consultants who specialise in race, sex and gender, gender identity, LGBT+, disability, mental health and wellbeing. The team come from a wide range of backgrounds and lived experiences which support the implementation of our services.
All our team are passionate about Diversity, Equity and Inclusion and genuinely want to make workplaces a good place to work and services that meet diverse needs.
You can find out more about our team here
This is very much dependent on how busy we are and the availability of consultants.
We match consultants with experience of the business or sector.
Generally, we require a minimum 4 weeks notice. However, we often work with much shorter notice periods if there is a deadline or specific date to work to.
Yes, we have a pricing structure based on size of business and business sector as below
It may be easier to say what sectors we haven’t worked in. We work in a vast range of sectors ranging from large multi nationals to small start-ups and charities. You can find out more about our clients here.
You can access client testimonials here.
It is more effective if organisations build in a budget for equity, diversity and inclusion rather than seeing this as an ‘add on’. EDI should form part of all functions of organisation’s operations and should be budgeted accordingly. Investing in Diversity and Inclusion benefits an organisation in many ways – this could include retention of your team – by ensuring your organisation has embedding inclusive practice, less grievances and complaints, meeting the need of your clients/customers/service users.
What may be beneficial is to get in contact and book in a introductory call so we can discuss and assess any needs or priorities and develop a plan. All organisations can make steps to enhance practice. This can be taken in actionable steps that can work for your organisation.
It can sometimes be challenging to get ‘’buy in” from everyone within an organisation. Not everyone understand the benefits of addressing and embedding equity, diversity and inclusion (which there are many). Several pieces of research evidence the case for Diversity and inclusion including McKinsey, Cloverpop, Deloitte and that it supports organisations to perform well financially, enhanced productivity, more effective team working and collaboration, inclusive recruitment practices and more.
If you can develop a business case for your organisation and share this with key people within the organisation eg leadership, line managers and demonstrate how this will help your organisation for the better, that is a good start. You may not be able to bring everyone on board at the start but if you can get some colleagues/managers/leaders on board you can engage and then more will follow.
We are aware that sometimes budget decisions cannot be made immediately – this is absolutely fine. If you have spoken to our team and we have given you costs, you come back to us when you are ready.
The first step would be send us some information regarding your current and previous work experience (to hello@diversematters.co.uk). Our team will then review this and if your skills are what we are looking for, we will get in touch and set up a meeting to discuss further. Next steps will include an interview and/or assessment.
Alternatively, you can keep an eye on our socials for any job or consultant vacancies.
Twitter: @diversematters1
Linkedin: diverse-matters-uk
Instagram: diverse_matters
Website: www.diversematters.co.uk
You can also look on our news and blog for any vacancies.
Yes, we have extensive experience delivering at conferences and seminars.
Yes. We have frequent request to speak at events. If you would like further information, you can contact us using any of the platforms below.
Email: hello@diversematters.co.uk
Phone: 07957 264226
Website: diversematters.co.uk
We offer a range of consultancy services including:
Policy reviews, delivering focus groups/listening sessions, carrying out diversity and inclusion research, carrying out equality impact assessments/equality analysis, demographic data monitoring, staff engagement surveys.
This is not an exhaustive list so please do get in touch if there is any other consultancy support you require. We have experienced diversity and inclusion consultants, researchers and specialists.
You can get in touch with us via several ways:
Tel: 02475 101500
Email: hello@diversematters.co.uk
Via our social media platforms - Linkedin, Instagram, Threads