Our team

Michelle Fakes

Learning and Development Consultant

Michelle is a Learning & Development and Training Specialist and an award-winning Business Support Professional. Michelle’s learning and development career began whilst performing a managerial role, where she discovered her passion for people development; she received great satisfaction from witnessing her employee’s personal growth and career progression.

Managerial and customer service experiences in a multi-national delivery company. Several years developing, designing, and delivering a wide range of learning and development initiatives to a diverse range of individuals in the private, public, and non-for-profit sectors.

Michelle received recognition for her work in business support specifically for the support she provided BAME individuals living in the West Midlands exploring self-employment and was a member of an award-winning career management programme for BAME employees, a programme aimed at increasing the number of BAME employees entering into senior roles.

Michelle is an Associate of CIPD, her qualifications include a certificate in Human Resource Development, Preparing to Teach in the Lifelong Learning Sector (PTLLS) certification and BA (Hons) in Business Administration. She is an Everything Disc Certified Facilitator, UKCC Level 1 Coach, and a volunteer mentor for the Prince’s Trust.

Personal, Professional, Management, and Team Development: Interpersonal & Functional Skills Training: Recruitment and Selection, and Customer Service Training, are Michelle’s areas of expertise.

Michelle’s aim is to provide an engaging, enjoyable, and meaningful learning experience.

If you would like to find out more about Consultancy, please contact us on 02475 101500