Our team

Denise Springer

Client experience and Operations Manager

Denise has extensive senior management experience working in various support and housing related settings,  and has managed services within voluntary, corporate and non-corporate companies.   All these roles had a key focus on delivering effective and high level services to clients/service users.

For the last 20yrs Denise has been dedicated to managing services for people with differing needs, these include; care-leavers, refugees, rough sleepers, homeless families, teenage parents and women and children experiencing domestic abuse. Denise understands the diverse needs of vulnerable and disadvantaged groups and is skilled at building relationships and breaking down barriers.

Denise has qualifications in Leadership and Management and is experienced at managing and developing teams. Denise’s success in Leadership is attributable to her ability to develop and implement solutions, have open honest communication, and by being people orientated

In 2016 Denise completed a level 5 diploma in ‘Leadership for Health and Social Care’, for which she had to undertake a research project. Denise’s research explored attitudes to ethnicity, faith and culture within social care practices. The research was subsequently used to align in-house services with the needs of its diverse service users. The research also supported the implementation of inclusion priorities within recruitment practices ensuring underrepresented groups were targeted in the recruiting process.

As a trained facilitator for a local authority ‘Domestic Violence and Abuse Partnership’ Denise has delivered training and facilitation to a range of agencies to raise awareness about the impact of domestic violence.

 

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If you would like to find out more about Consultancy, please contact us on 07957 264226