Our commissioners under a Quality Review of our services recommended that Mk Act required up to date training in regards to Equality and Diversity.  As it had been a while since we had carried out diversity training within the organisation, the whole organisation was required to undertake it, so all Trustee’s, Staff and Volunteers were invited. 

Natasha from Diverse Matters worked with us to assess our needs as an organisation and tailored the training to meet our needs. The training session was up to date, interactive and engaging. All the feedback from the team was positive and they loved Natasha’s training style which was informed, open and fun!  One member of staff said to me “I was dreading going on Diversity training but it was a really great session and I learnt a lot”.  I cannot recommend Natasha highly enough she is a real expert in her field backed up with years of experience and makes Diversity and Inclusion relevant to the work that you are delivering.

We have worked with Natasha a number of times over the last four years. On two occasions, Natasha designed and delivered training for Suzy Lamplugh Trust’s staff in equality and diversity. Natasha has a rare ability to make this subject fun and light-hearted and she puts people at ease with her excellent sense of humour. On both occasions, this meant that even those less familiar with the subject matter enjoyed the training – and all learnt a lot from it.

More recently, Natasha conducted a valuable analysis of the monitoring data captured by the National Stalking Helpline. She gave helpful suggestions on how to improve our service in order to reach a greater number of underrepresented groups. One of Natasha’s strengths is that she is able to provide advice and expertise at both a strategic and a detailed level. So as well as give us guidance based on our monitoring data, she has also offered a number of practical strategies which we can use to improve the diversity of our board.

Whenever Natasha has worked with the Trust, she has provided us with a swift, professional, and personalised service. I would highly recommend Natasha’s work to any charity looking for quality and proficiency.

Natasha (Tash) leads on EDI issues for Victim Support a large national charity dealing with people made vulnerable due to the impact of crime or other forms of harmful behaviour.  The consistent application of EDI policy is fundamental to us as a charity.  It ensures that we reflect the demographics of our beneficiaries and is critical to our reputation.  Natasha has ensured that EDI is prominent throughout the organisation and is reflected in our operational practices by ensuring we have current policies in place and validating our performance against those. She has also ensured that we are recognised for this investment by securing external recognition and awards.

As Director of Engagement and Enterprise at Victim Support, I have worked with Natasha Broomfield Reid for two years.

She is excellent at training executive leaders in a supportive way, with high impact. Natasha guided our senior leadership team and Trustee Board, and supported two Directors including myself to champion on equality and diversity across the organisation.

She is hugely knowledgeable, well connected and a real expert in her field. She is excellent at working in partnership and collaborating with other organisations. Not only is Natasha hugely committed to the causes and organisations she works for, she is also organised, pragmatic and gets the job done.

It is without a doubt that Natasha's leadership, tenacity and guidance led to Victim Support retaining its top place as the best charity in the Stonewall Workplace Index and remained in the top 20 overall and top charity in the National Centre for Diversity top 100.  This is no mean feat.   

I highly recommend Natasha.

In my role as a Locality Director and Senior Management team member I saw Tash deliver a step change in the approach to Equality, Diversity and Inclusion across the whole organisation regularly reviewing activity to ensure the organisation met the needs of all victims and witnesses.

She is able to provide high quality advice and professional support on all aspects of EDI to all employees at every level including a Board of Trustees an Executive Team and volunteers.

She is driven to ensure she has the most up to date knowledge and levels of expertise around legislation and can translate equality legislation into practice to ensure organisations meet statutory requirements. Tash will carry out research and produce high quality reports and recommendations. She will develop strong relationships with key stakeholders and decision makers to ensure high standards are achieved, developing new policies and processes and sharing best practice.

Tash is a person bursting with enthusiasm and passion for all aspects of Equality Diversity and Inclusion. This coupled with her high levels of expertise and knowledge means she is a great person to work with and she would be an invaluable person to have within any organisation.

Mencap and Victim Support worked together on developing referral pathways for victims of learning disability hate crime when Tash managed the national hate crime network. The network also looked at policy and campaign priorities for all strands of hate crime, and how the work of different organisations could complement each other.

Tash is an experienced chair and facilitator and worked with partners to campaign and address the needs of victims of hate crime. She is approachable, professional and able to get the job done. Her passion shines through in the work she does.

She has several years' experience of working in the hate crime and Diversity and Inclusion sectors, and this was hugely beneficial when developing and steering the group.

I would not hesitate to work with her again.

Tash delivered a great training course which showed her in depth knowledge and experience of diversity and inclusion. Her enthusiasm for the subject is infectious and she brought the issues to life with some practical and interactive examples. She made us really think about diversity and what we can do as a management team to make it much more than the tick box exercise that it was in danger of becoming.

Natasha is an Advisory Friend and supporter of the IEDP. Within this role, Natasha has supported us with critique and feedback regarding our activities, facilitation and planning of seminars and generally using her Diversity and Inclusion experience and skills to support overall activities.

We have found her to be knowledgeable, supportive and always willing to help. 

I have worked with Tash  at Victim Support as a colleague and then with the Motor Neurone Disease Association as a client for well over a decade. I saw Tash take a grip on Victim Support and lead it to be arguably the leading charity on embedding EDI as part of its culture and strategy. She did this in a wonderfully inclusive and engaging way, communicating with all stakeholders in a way that was non-threatening, understanding and enthusing.

Tash is passionate about EDI, but she is also pragmatic. This blend allows her to find practical, business-friendly ways to help organisations realise the strategic benefits of diversity in a very harmonious manner, that the whole team can buy into.

An example of the practical way Tash helped us at MDNA, was by helping us create tools for volunteers and for managers to help the organisation attract, welcome, engage and retain disabled volunteers. These tools are widely regarded by our team as being extremely practical guides that help them anticipate and address needs in a jargon free manner.

Natasha has delivered several training sessions as our representative, one at extremely short notice. The feedback we have received from these sessions has been, positive with delegates indicating that their awareness and understanding of the subject (general disability awareness plus more specific reference to autism and neurodiversity) has been improved. We have had repeat business as a result of Natasha’s presentation and delivery which expresses the importance of being able to make adjustments for customers and employees without “scaring the horses”. The aim is to make delegates routinely disability-smart.

Natasha’s flexibility and ability to be accommodating for hosts and delegates has been demonstrated to us. We have benefited for our association with Natasha and I do not hesitate to recommend her services.

We have found the experience of working with Diverse Matters, a very helpful process. We are at the start of formalising our whole organisational EDI approach, so this was a timely piece of work for us. The research methodology used was clear and robust. The report generated from working with Diverse Matters was clear, well-structured and very informative. It build into it sector wide practice, highlighted our good practice and challenges and then structured through key organisational areas how we could make improvements. i.e policies, L&D, procurement etc. This report will then inform the basis of our work plan for this area, so it has got us off to a very positive start, that would have taken quite a lot of time and without the expertise internally for us to have done this, without this support.


We recently had some queries in relation to sensitive transgender matters and approached Diverse Matters for some advice. They responded immediately with both telephone and email guidance which was pragmatic, tactical and helpful. They asked searching questions in order to ensure full understanding of the situation and context and, in my view, are clear subject matter experts in the field. I would not hesitate to use their services again and would recommend them to other organisations when dealing with such matters.

I have known Tash for almost 20 years now, through our work in various charities and community groups where our paths have often crossed.  I explained that I was involved with the West Midlands Ambulance Service BAME Network and she told me that she could support me through her consultancy Diverse Matters,  I knew immediately that I had a powerful ally in my new role.

I have always known Tash to be intelligent and dynamic, charismatic and supportive, and when I asked for help she was there. I admit that I am new to the field of networks, and so Tash has been instrumental in not only providing me with guidance towards setting up the WMAS ONE Network (the name of the WMAS BAME Network), but also helping me to understand the significance of why staff networks are so critical to an organisation.

Tash was a guest speaker for the launch of the WMAS ONE Network. Her ability to get the message across about the power of staff networks is second to none, and not only have I received great feedback about her presentation on the importance of staff networks but I have also heard her quotes being repeated by my WMAS colleagues.

As I am new to this role and still learning the steps, I know that I am fortunate to have Diverse Matters to guide me on this journey.


Natasha from Diverse Matters has supported us with two events over the last six-months looking at Diversity and Inclusion, specifically neurodiversity and ethnic-diversity. She has delivered talks to over 100 of Thales’ HR professionals to raise awareness, challenge and generate new thinking. Natasha is knowledgeable, engaging and motivating – she has a great style and really works to capture the audience and get them involved. Natasha also works really collaboratively with us to explore our objectives and design a session that’s aligned to these.

If you would like to find out more about Consultancy, please contact us on 07957 264226